Contact information
Contact Information
Last Updated: June 19, 2026
We'd love to hear from you. Whether you have a question about your order, need help choosing the right timepiece, or simply want to learn more about Prime Caliberr, our team is here to help.
1. Customer Support
For order inquiries, product questions, returns, or any other assistance, please reach out to us by email. We aim to respond to all inquiries within 24 to 48 business hours.
- Email: support@primecaliber.com
2. Business Information
- Company Name: LPN GLOBAL SOLUTIONS LLC
- Store Name: Prime Caliberr
- Business Address: 412 W 7th ST, STE 1058, Clovis, NM 88101
3. Order Support
If your inquiry is related to an existing order, please include your order number and the email address used at checkout so we can assist you as quickly as possible.
4. Shipping and Delivery
For questions about shipping times, tracking, or delivery, please refer to our Shipping Policy, or contact us directly at support@primecaliber.com.
5. Returns and Refunds
For questions about returns, exchanges, or refunds, please refer to our Return and Refund Policy, or contact our support team at support@primecaliber.com.
6. Business Hours
Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM (EST), excluding U.S. federal holidays. Inquiries received outside of these hours will be answered on the next business day.